Privacy Policy

Introduction

Welcome to https://flood-clean-up-services-mckinney-tx.ecojohns.com (hereinafter referred to as “Flood Clean Up Services McKinney TX,” “we,” or “us”). We are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy details our practices regarding the collection, handling, and protection of data in accordance with various global privacy laws and regulations, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal information in the private sector
The General Data Protection Regulation (GDPR) of the European Union (EU)
Brazil’s General Data Protection Law (LGPD)
California’s Consumer Privacy Act (CCPA/CPRA), California, USA
Colorado’s Consumer Protection Act (CPA)
Utah’s Consumer Sales and Service Act (UCPA)
Connecticut’s ConnectiCut Data Privacy Act (CTDPA)
Virginia’s Consumer Data Protection Act (VCDPA)
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This privacy policy applies to all aspects of our online presence, including but not limited to:

Our official website at https://flood-clean-up-services-mckinney-tx.ecojohns.com.
Any mobile applications or software we offer.
Online services and products accessed through our platform.
Interactions between our users and authorized personnel.

Please note that this policy does not extend to third-party websites, applications, or services linked from our site, as they have their own privacy policies governing data collection and usage.

Processing Activities

This policy outlines our practices when:

You utilize our applications, access our services, or visit our website.
We communicate with you via emails, newsletters, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data to enhance your user experience and provide tailored services. These include:

Account Information: Details required to create and manage your account on our platform.
Payment Information: Transaction details and payment method information for processing payments securely.
Financial Information: Financial records, including banking information, may be collected for billing or other financial transactions.
Purchase Information: Data related to products or services you’ve purchased from us.
Mobile Device Identifiers: Unique device identifiers to enhance user experience and analytics.
Location Data: Your geographical location data, which we may collect for specific location-based services.
Feedback and Reviews: Comments, reviews, and ratings you provide to help improve our products and services.
Social Media Information: If you choose to connect your social media accounts with our platform, we may access your public profile information.
Product Information: Data about the products or services you show interest in or purchase from us.

We collect this data through various methods: user input forms, account settings, browsing interactions, automated tracking technologies (such as cookies), and third-party providers who assist in data collection.

Cookies

We employ cookies to enhance your experience on our website and for analytics purposes. Cookies are small text files stored on your device that serve different functions, categorized as:

Strictly Necessary: These ensure basic functionalities of the website, such as secure login.
Preference: They remember user preferences, language settings, and other customization options.
Analytics: Used by analytics tools to track site usage, gather user behavior data, and compile statistical reports.

Users have control over non-essential cookies through our Cookie Manager, allowing them to manage their cookie choices.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations or where required by applicable laws. Once the retention period expires or upon request from the user, we delete or anonymize the data, ensuring its secure removal from our systems.

Security Measures

We prioritize the security of your personal data and implement robust organizational safeguards. These include:

Encryption: We use encryption for communication and data storage to protect sensitive information.
Secure Third-Party Processing: We engage trusted third-party service providers who assist in processing data securely, adhering to strict privacy standards.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18 (or the applicable age limit in your jurisdiction). If you believe we have collected such data by mistake, please contact us using the details below, and we will take immediate action to rectify the issue.

Your Rights

Depending on your location, you may have specific rights regarding your personal data, including:

Access to your data and its use.
Request rectification or erasure of inaccurate or incomplete information.
Restrict or object to the processing of your data for certain purposes.
Portability of your data, allowing you to receive it in a structured format.
The right to withdraw consent without affecting the lawfulness of processing based on consent before its withdrawal.
File appeals or complaints with our privacy team regarding data handling practices.

To exercise these rights or for data-related inquiries, please contact us using the details provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be effective immediately upon posting on our website, and we encourage users to review it regularly.

Contact Information

For any privacy-related inquiries, data requests, or complaints, please contact us:

Email: [email protected]
Postal Address: [Provide the company’s physical address]

We value your trust in our commitment to privacy and security. By using our services, you consent to the data practices described in this Privacy Policy.